In an ever changing benefits environment, where now as Brokers we are no longer transactional but consultative, it is assuring to know we have partners we can rely on. Over the years Medcom has provided us with multi-point technology platforms as a means of assisting us and our clients while continuing to provide that personal touch.
My experience with Medcom and having a dedicated point person has proven this to be a true statement. Whether it be a process, compliance question, or a client emergency, I have a go-to who will pick up the phone and walk me through it.
