Contact Us

Reach out to us; we are here to serve you!

Main Office

Main Office
800-523-7542
PO Box 10269
Jacksonville, Florida 32247

Service Hours

Monday - Friday
8:30 a.m. - 5:00 p.m. eastern time zone

For questions about our solutions and services, reach out to our sales team.

Email Sales Division
sales@medcombenefits.com

Benefits Division

Customer Service
800-523-7542
  • Option 1: FSA, HSA, HRA, DCAP, Commuter Benefits
  • Option 3: COBRA
  • Option 4: Retiree & Direct Billing
  • Option 5: Sales
Automated Balance Inquiry
866-961-8628

Available 24/7 for FSA, DCAP, and HRA accounts

Fringe Benefits Customer Service
medcomreceipts@medcombenefits.com
COBRA/Retiree & Direct Billing
premiumbilling@medcombenefits.com
Fringe Benefits Claims Fax
877-723-0149
COBRA/Retiree & Direct Billing Fax
855-263-1764

Compliance Division

Compliance Service
866-961-8628
  • Option 1: Compliance Solutions Information
Email Compliance Division
medcomcompliance@medcombenefits.com