Main Office
800-523-7542

PO Box 10269
Jacksonville, Florida 32247

Monday - Friday
8:30 a.m. - 5:00 p.m. eastern time zone

For questions about our solutions and services, reach out to our sales team.

Email Sales Division
sales@medcombenefits.com

Customer Service
800-523-7542

• Option 1: FSA, HSA, HRA, DCAP, Commuter Benefits
• Option 3: COBRA
• Option 4: Retiree & Direct Billing
• Option 5: Sales

Automated Balance Inquiry
800-523-7542

Available 24/7 for FSA, DCAP, and HRA accounts

CDHP Customer Service
medcomreceipts@medcombenefits.com

COBRA/Retiree & Direct Billing
premiumbilling@medcombenefits.com

CDHP Claims Fax
877-723-0149

COBRA/Retiree & Direct Billing Fax
855-263-1764

Email Compliance Division
medcomcompliance@medcombenefits.com