IOA Exclusive Contacts | Medcom Benefits

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IOA Exclusive Contacts

Click on one of our solutions below to access your exclusive IOA contact.

ACA

Thomas Neal

ACA Sales Associate

(904) 596-8065

tneal@medcombenefits.com

CDHP

Hunter DeLong

CDHP Account Manager

(904) 596-2290

hdelong@medcombenefits.com

COBRA

Debbie Freeman

COBRA Account Manager

(904) 596-2221

dfreeman@medcombenefits.com

Compliance

JaVon Franklin

Health & Welfare Compliance, Compliance Specialist

(904) 596-8066

jfranklin@medcombenefits.com

Resources

ACA Employer Reporting

ACA Employer Reporting

Please feel free to access our ACA materials.

Consumer Driven Health Plans

Consumer Driven Health Plans

Please feel free to access our CDHP materials.

COBRA Premium Billing Administration

COBRA Premium Billing Administration

Please feel free to access our COBRA materials.

Health and Welfare Compliance

Health and Welfare Compliance

Please feel free to access our Regulatory Compliance materials.

General

General

Please feel free to access our General materials.

Main Office

Main Office
800-523-7542

PO Box 10269
Jacksonville, Florida 32247

Service Hours

Monday - Friday
8:30 a.m. - 5:00 p.m. eastern time zone

For questions about our solutions and services, reach out to our sales team.

Email Sales Division
sales@medcombenefits.com

Benefits Division

Customer Service
800-523-7542

Option 1: FSA, HSA, HRA, DCAP, Commuter Benefits
Option 3: COBRA
Option 4: Retiree & Direct Billing
Option 5: Sales

Automated Balance Inquiry
800-523-7542

Available 24/7 for FSA, DCAP, and HRA accounts

CDHP Customer Service
medcomreceipts@medcombenefits.com

COBRA/Retiree & Direct Billing
premiumbilling@medcombenefits.com

CDHP Claims Fax
877-723-0149

COBRA/Retiree & Direct Billing Fax
855-263-1764

Compliance Division

Email Compliance Division
medcomcompliance@medcombenefits.com

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