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Medcom Secure Email Center
Compliance
JaVon Franklin
Health & Welfare Compliance, Compliance Specialist
(904) 596-8066
jfranklin@medcombenefits.com
Resources
ACA Employer Reporting
Please feel free to access our ACA materials.
Consumer Driven Health Plans
Please feel free to access our CDHP materials.
COBRA Premium Billing Administration
Please feel free to access our COBRA materials.
Health and Welfare Compliance
Please feel free to access our Regulatory Compliance materials.
Main Office
Main Office
800-523-7542
800-523-7542
PO Box 10269
Jacksonville, Florida 32247
Jacksonville, Florida 32247
Service Hours
Monday - Friday
8:30 a.m. - 5:00 p.m. eastern time zone
8:30 a.m. - 5:00 p.m. eastern time zone
For questions about our solutions and services, reach out to our sales team.
Email Sales Division
sales@medcombenefits.com
sales@medcombenefits.com
Benefits Division
Customer Service
800-523-7542
800-523-7542
- Option 1: FSA, HSA, HRA, DCAP, Commuter Benefits
- Option 3: COBRA
- Option 4: Retiree & Direct Billing
- Option 5: Sales
Automated Balance Inquiry
800-523-7542
800-523-7542
Available 24/7 for FSA, DCAP, and HRA accounts
CDHP Customer Service
medcomreceipts@medcombenefits.com
medcomreceipts@medcombenefits.com
COBRA/Retiree & Direct Billing
premiumbilling@medcombenefits.com
premiumbilling@medcombenefits.com
CDHP Claims Fax
877-723-0149
877-723-0149
COBRA/Retiree & Direct Billing Fax
855-263-1764
855-263-1764
Compliance Division
Email Compliance Division
medcomcompliance@medcombenefits.com
medcomcompliance@medcombenefits.com